The overall job purpose: To support the branch in loan appraisal, customer care and office management. .
Duties: • Loan Appraisal • Create loan accounts in the system as approved by the Branch Credit Committee • Petty Cash Management at the branch • Management of assets at the branch • Managing office requirements e.g. stationery, loan forms, marketing materials etc • Managing the cheque register
• Customer care: Responding to customer queries and complaints • Batching of original loan documents to Archives for filing • Ensure that Loans Officers recruited have all the necessary documents as required by the Human Resource Department. • Handle disciplinary issues at the branch • Office maintenance
Required Qualifications and Work Experience: • A minimum of 1 years’ experience in a similar position preferably in a financial institution. • Degree in a relevant field. • Computer knowledge.
• Must possess leadership and supervisory skills. • Excellent numerical and analytical skills. • Excellent interpersonal and communication skills.