Job vacancy Best Ceramics Uganda Limited

Brighter Monday Uganda
plot 141 Kira road, Kamwokya, Kampala
  +254 703 026 000, 0701403517

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Job Type
Job Status
Full Time
03 August, 2022
Job Title

Best Ceramics Uganda Limited

Job Location
Job Presentation

Best Ceramics UgandaLimited was established in Uganda since 2016, headquartered in Kampala plot130-138 and 140-148,7th street industrial area and affiliated toSunda International group of company founded in 2000 in Guangzhou China. Thecompany deals in various products under Building Materials (BMMC), Fast MovingConsumable Goods (FMCG) and Household/Hardware Material (HHMC).


We are in need of Customer care with a related experience in Household and Hardware materials towork under the HHMC department.



  • Be responsible for the connection with the company's customers, followup and implement orders, distribution, and other services.

Key Responsibilities:


  • Assisting sales officers in their day-to-day marketing activities when they are away in the market.
  • Tosupport the overall marketing objectives of the company both externally andinternally.


  • Providesupport services such as order preparation and ushering of customers throughthe payment procedure and issuing of goods by warehouse.
  • Persuadesand guides customers through the buying process as well as an offer product solution.
  • Receives, processes and verifies theaccuracy of orders from customers utilizing the organization's internal CRMmainframe system and customer purchase orders.
  • Ensures and provides quality customerservice to both internal and external customers.
  • Receivesinquiries from customers and resolves a variety of customer-related issues.
  • Entercustomer's order and access the company's internal system to obtain and extractorder information and provide customer service management with data forinclusion in various scheduled and special reports.

Payment related

  • Followcustomer's payment and control bounced cheques.


  • Complete the tasks assigned by leaders with quality and quantityguaranteed.


  • Preparedaily and weekly sales and order report..

Key Profile Requirements:

  • Good teamwork skills.
  • Communication skills andnetworking ability.
  • Adaptability.
  • Strong attention todetail.
  • Good organizational andplanning skills.
  • Creativity and writingskills.
  • Commercial awareness.
  • Numerical Skills.
  • Market analysis.
  • IT Skills.

Personal Quality Requirement:

  • Trustworthy.
  • Honesty.
  • Loyal.
  • Approachable, flexible, Rigorous, careful, patient, and strongability to work under pressure



Education,Professional & Work Experience

  •  The candidate must atleast have a Bachelor's Degree or above.
  • Yearsof work experience (1year)
  • Relatedjob experience (More than1-year experience in customer)



  • Proficient(Communication andcoordination ability)
  • Familiar(Uganda buildingMaterials market distribution)
  • Understanding(Knowledge oflocal taxation)
  • Basicunderstanding (Knowledgeof warehousing)

How to apply.

All applications will be received and Reviewed through Brightermonday Portal by Clicking on the 'Apply Now ' section

Valid Till
16 Sep, 2022 (38 days left)

How to Apply?

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