Logistician

-Managing customs documentation, tracking of advance license availability, usage and balance, closure and record keeping, managing data and clearing documentation.
-Handle file opening, tracking and data entry reviewing supporting documents and following up for documents necessary for customs clearance.
-Handle customs complaints updating clients on a daily basis on the progress of their cargo.
-Contact customers in order to resolve problems with shipments
-Contribute to development and standards, policies and procedures regarding customer service.
- ensuring the retention of the organization’s customer base which includes promoting the organization to existing customers.
-work with the organization’s other branches and regional offices to resolve problems, facilitate solutions and enhance customer service offerings.
-Prepare daily reports and order acknowledgements to appropriate personnel.
-notifying administration of any required updates of customer records on the organization’s data base.
-Answer customer inquiries/communications as required.
-Attends regular customer service departmental meetings.

-Wrtiting local purchase orders
-Entering accounts data
-Issuing operations funds
-Entering data in ledger books