Lusa Fred
Management
Hardworking and detail-oriented with expertise in drawer management, POS systems, refund handling and inventory control. Multitasking and reliable professional with skills in customer service, promoting sales, keeping the store organized and processing transactions. Creative and attentive problem-solver committed to enhancing customers’ experience.
Work Experience
- 2021 - 2022Al NabodaManagement• Develop relationships with potential customers, which has led to an increase in sales by 10 percent.
• Follow up on inquiries via email, internet forms, and phone calls to ensure customers have all the information they need in order to make an informed purchase.
• Negotiate deals on buying and leasing automobiles to the satisfaction of both the customer and the dealership with an average customer satisfaction review score of 95 percent.
• Educate customers on the features, options, and packages on a range of make and model of vehicles to assist them in making a purchase that fits their needs and budget.
•
- 2019 - 2020Holy Crepe kololoManager• Recruiting, training and supervising staff.
• Managing budgets.
• Maintaining statistical and financial records.
• Planning maintenance work, events and room bookings.
• Handling customer complaints and queries.
• Promoting and marketing the business.
• Ensuring compliance with health, legislation and licensing
• Laws.
Education
- 2017 - 2019Kampala International UniversityBusiness administration
Skills
- Attention to detail.Ensuring that no “small details” are overlooked during tasks, activities and projects.
- •Persuasion. Using appropriate persuasion techniques to make customers and clients purchase the organization’s products or services.
- •Selling Skills. Having excellent knowledge of the selling process and having the ability to sell products and services to prospective clients.
- •Creativity .Thinking outside the box and coming up with valuable and innovative ideas.
- •Interpersonal skills. Having the ability to communicate and interact well with others around you.
- •Time management .Managing one’s time effectively, especially when working on multiple projects or with various clients at the same time.
- •Management skill. Managing other people according to the key principles of leadership and management.
- •Communication The ability to communicate effectively with clients, colleagues and external stakeholders.
- •Leadership Having a long-term vision and leading a team of other professionals.
Personal Details
- Sex: Male
- Marital Status: Single
- Religion: Christian
- Nationality: Ugandan
- Date of Birth: 20-10-1995
References
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