ZAM BAKER NAMPINDI
Insurance agent
Am seeking for any hotel job available realted to my field of study of hotel management
Work Experience
- 2023 -Prudential insurance company ugandaSales agentSigning up clients on different insurance covers and awareness.
Reach out to customer leads through cold calling.
Expedite the resolution of customer problems and complaints to maximize satisfaction.
Achieve agreed upon sales targets and outcomes within schedule.
Coordinate sales effort with team members and other departments and analyze the territory/market’s potential, track sales and status reports.
Supply management with reports on customer needs, problems, interests, competitive activities, and potential for new services. - 2022 - 2022Victoria Travel HotekInterneeWorked as an intern and trained at the hotel in the four departments of the hotel that's the kitchen, service, housekeeping and laundry and Reception.
Respond to requests and enquiries.
Handle reservations and prepare for restaurant service.
Set dining tables for different types of menu and stock service station.
Maintain cleanliness of service areas and perform hosting functions.
Take orders and prepare beverages and serve food orders and interact with customers from diverse background.
Provide service recovery for service breakdowns and present bills to guest. - 2018 - 2018MTN ugandaSales agentRegistering people on mobile money pay and other related network services and giving awareness and elaboration on other related issues.
Selling products and services using solid arguments to prospective customers and Performing cost-benefit analyses of existing and potential customers
Maintaining positive business relationships to ensure future sales
Education
- 2019 - 2023Kampala UniversityBachelor's Degree
- 2016 - 2017Kibuli mixed secondary schoolUganda Advanced Certificate of education
- 2012 - 2015Kibuli Mixed Secondary SchoolUganda Certificate of Education
- 2008 - 2011Kibuli Demonstration SchoolPrimary Leaving Examination Certificate
Skills
- Customer service skills,
- Communication skills,
- Teamwork and responsibility,
- Attention to details,
- Decision making,
- Fluent in English.
Hobbies
- Traveling and adventure,
- Reading books,
- Sports,
- Learning new languages,
- Participating in social events,
- Meeting people.
Personal Details
- Sex: Female
- Marital Status: Single
- Religion: Muslim
- Nationality: Ugandan
- Date of Birth: 19th. April. 1998
References
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