About the product
Uncapped Remote support and helpdesk calls
Unlimited break/fix remote and on-site response including replacement serviceable parts and labour at a fixed fee .
Full support of Microsoft Windows, Microsoft 365 and Office applications
FREE IT health check and advise
IT Hardware and system asset register
Liaison with all third-party technology providers
Full 24/7 remote monitoring of servers, security and networking infrastructure
Remote and onsite Monitoring & Management (RMM) for all workstations and network devices
Pro-active support and management
Pro-active monitoring to complement existing IT teams
A dedicated team of pro-active engineers
Pro-active response to security warnings and alerts
Full technical site survey and health check of all equipment covered, including documentation
Selectable lines of cover, if 1st line is managed internally we can manage 2nd or 3rd line escalation for you
Support for specific project work or temporary cover to release IT Manager for project work
Unlimited break/fix remote and on-site response including replacement serviceable parts and labour at a fixed fee .
Full support of Microsoft Windows, Microsoft 365 and Office applications
FREE IT health check and advise
IT Hardware and system asset register
Liaison with all third-party technology providers
Full 24/7 remote monitoring of servers, security and networking infrastructure
Remote and onsite Monitoring & Management (RMM) for all workstations and network devices
Pro-active support and management
Pro-active monitoring to complement existing IT teams
A dedicated team of pro-active engineers
Pro-active response to security warnings and alerts
Full technical site survey and health check of all equipment covered, including documentation
Selectable lines of cover, if 1st line is managed internally we can manage 2nd or 3rd line escalation for you
Support for specific project work or temporary cover to release IT Manager for project work
Contact with supplier
Company