GOtv Uganda, Contacts,GoTv Uganda Customer Care - Kampala

What's going on? Why don't you air nurses any more? What stupid things are you airing us? I expect something that's why I pay and you air the old soaps yet I have been watching nurses and there is no explanation

Gotv network is terrible nowdays so poor, this side of nansana wakiso.
You need to work on this problem please, at first it was fine but lately it's just worsening everyday that goes by

Hey please help us here in Mukono Nabuti said around quality education center our signals are not clear help help help it's getting worse day by day improve on the services

This was a wonderful experience customer care was wonderful everything I had a problem and it was fixed in no time .the security measures taken are very good y'all should try this

I just can't understand why this is happening repeatedly....decorder upgrade running old software but it shows upgrade will take less than 10mins which is not the case

I paid on Thursday 18th for ******** but up to now I have not been connected. This has affected me with my family since we have been down the whole weekend

my subscription was to expire on 16/3/21 just out of the blue I get an error no signal....I decided to pay my subscription but upto now I can access any channels IUC ********. I sent a DM on tweeter and I still haven't gotten any feedback......

Please improve your services because I can't keep on paying subscription and yet be delayed in getting channels. It is quite unfair. It's over 24hrs now and I only have 3 channels.

Hello, my decoder number ********, has no sound on most channels. Please help rectify. This is an old decoder when the one I have been using went over due, my children swapped and did not tell, when I came to pay, I paid for the one in power, but it has better picture than the other ********
Thank you.

For a long time now, I pay a monthly subscription & spend a day without receiving channels. I had been patient with that but it's now coming to 3 days without me not being able to watch tv after paying for the whole month. I sent multiple texts to the code, but I still don't have any channels showing. You guys have very bad services. This is my last month with you.

I paid for GOtv value but i am getting less channels. Some ugandan channels are not there yet we already paid full month.

The IUC number ********.
Pleaese rectify it as soon as possible.

I have gotv plus but i only have 25 channels and yet before i had 57 channels even after rescan it is the same can you fix my decoder i want the channels back

I Wonder why you just don't remove your customer care number off the website
I've tried calling since 1st coz my money was deduct and I wasn't connected but nobody receives and yet my airtime is chopped

Why do you take too long to bring back the channels yet I paid for them.am tired of this service provides.you must change you guy but am really. Tired of you.

Mine it is not an inquiry rather a complaint. Am so so disappointed with your decoder. Its power adapter stopped working just out of the blue.. called your customer care and the solution she gave me was to buy a new one which i did. Now also the second one a week has not passed and its not working.. so am wondering what kind of service are you offering and what the hell is going on with your products. Please kindly advise.

Why is my signal quality showing locked?

Why have some of the channels gone off today on the Go max package that I paid for on the 10th/01/2023? My Decoder number is ********. Please fix this issue for me.

Is it possible to access gotv using a smart tv without a gotv decoder? When an antenna is connected to this smart TV all my gotv channels comeup. When a channel is selected 'NO CAM MODULE' message appears.