GOtv Uganda, Contacts,GoTv Uganda Customer Care

1.0 9 Reviews
Company name
GOtv Uganda, Contacts,GoTv Uganda Customer Care
Address
Multichoice Uganda, Plot 95 Buganda Road, Kampala, Kampala
Phone Number
+256312245245
Mobile phone
Shortcode: 6488

Reviews

1.0

9 Reviews
Write a Review
1.0
Reconnect my decoder
Why is that everytime I pay subscription I have to call costomer care to reconnect me? Now costomer care is down yet we pay for those calls, I paid yesterday my decoder no 4623274408 Sentamu using Airtel money by 0702040683 up to now am off air. You either reconnect me or refund my money I buy food.
Secondly either it's Airtel money or Gotv I don't know but when we are paying you insist I should pay money 39000/ not less why do you chose for me gomax or everyone having Gotv should be on max then remove goplus and go lite
2.0
Payments
I'm requesting for your assistance coz for the last two days I have been trying to subscribe my TV but I have failed and I don't understand why u can't go through.Please advice me
1.0
Connection not yet effected
Gotv I paid on 11th Saturday 2020. Till now you have not connected me? Help line very pathetic, 20mins no one is picking,yet am charged for nothing/no service. Please call me now 0782 838475
1.0
Reactivating package
Made payment but I am not back on air. When you contact customer care, you get automated messages which eventually are not helpful! This is poor service
1.0
Signal
Poorest signal in the region.suprinsly it comes at a time when you have just renewed the packages, please close your company if you can't value our money.
2.0
Poor Customer service
It makes me sick when I get disconnected without first getting any reminder from GOTV. When I renew my subscription I never get any acknowledgement from GOTV. What type of customer service is this?????!!!!
Reply by Peter Njehu
11 Feb, 2020
i want to pay my subscription from mobile money.they are asking for merchant number.what is it?
1.0
Service improvement
Hello go tv it's been three days my international channels are not working all the time network is out of service it's becoming so boring and making life so hard please improve on your serves
2.0
Gospel channels
There are few gospel channels on go tv plus yet expensive at least add a gospel music channel for religion on go to plus package a change will be highly grateful
1.0
Repetitive programs
My complaint is on supersport live games especially premier league that are listed on the schedule to be broadcasted instead you show recorded outdated sports programs.

Questions & Answers

71
Questions
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Henry Mugerwa
1 Jul, 2020
Please reactivate my connection. I paid for GOmax and I received a message confirming that "DStv" has received my money but I'm still not yet connected. When I dial *206# and check my balance, it still shows that my balance is -100 hence the reason I can't be connected.
mugisa Davis
14 Jun, 2020
Help me pliz...have subscribed but I cant access the channels 202855705..thanx
ONEN ISAAC
11 Jun, 2020
How can check out my due date of subscription
View all 71 questions

Company Details

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Description
GOtv is the home of African television and we are committed to delivering family entertainment to Africa. GOtv provides the greatest selection of local channels made in Africa for Africa. Our reliable service is one you can trust. Experience the digital revolution in your home.
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GOtv Uganda, Contacts,GoTv Uganda Customer Care - company profile is confirmed by company owner / representative person / directory administrator.
Last update: October 2019 - View Status


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